Search all posts
-
Most Recent Posts
Sites of Interest
Category Archives: AI
So how is A.I. doing in a customer-service role?
From Harper’s Weekly Review: [I]t was reported that a home-warranty company refused to pay a Utah man the $3,000 that its AI-powered customer-service chatbot promised him to replace his air conditioner.
Posted in AI, Technology, The Facts of Life
Comments Off on So how is A.I. doing in a customer-service role?