A short, strong letter to the NYT editor about the forced arbitration policies now buried in the small print of numerous contracts — like telecommunications services — we all use and don’t think about when we’re signing those agreements.
This guy tells us why these forced agreements are bad for us and bad for law: The Harms of Forced Arbitration – NYTimes.com.
By the way, there’s a big difference between mediation and arbitration: mediation is not binding. A mediator tries to work out an agreement, say a settlement agreement, between two parties but you don’t have to accept it.
Arbitration is final. You can argue your case but if the arbitrator finds against you, you’re stuck with whatever deal they lay down. And I think almost always you can’t appeal to a higher authority.