From Harper’s Weekly Review:
[I]t was reported that a home-warranty company refused to pay a Utah man the $3,000 that its AI-powered customer-service chatbot promised him to replace his air conditioner.
From Harper’s Weekly Review:
[I]t was reported that a home-warranty company refused to pay a Utah man the $3,000 that its AI-powered customer-service chatbot promised him to replace his air conditioner.